I have an incorrect or unknown charge Lee Bloom May 25, 2019 22:48 Updated Follow If you find an unrecognized JUMP charge, submit a request here. Please include the following information: Date of charge Amount of charge Details about the trip (if you know them) Related articles How do I view my JUMP receipt? How much does a JUMP bike or scooter trip cost? I have another issue How do I use Uber Cash for bikes and scooters? How can I set up a Boost Rate Plan? Comments 0 comments Article is closed for comments.