I have an incorrect or unknown charge Lee Bloom April 21, 2019 23:23 Updated Follow If you find an unrecognized JUMP charge, submit a request here. Please include the following information: Date of charge Amount of charge Details about the trip (if you know them) Related articles How much does a JUMP bike or scooter trip cost? How do I view my JUMP receipt? I have another issue How can I set up a Boost Rate Plan? How do I use Uber Cash for bikes and scooters? Comments 0 comments Article is closed for comments.