You can change your password on the account page of our app or website. If you forgot your password, click or tap on "forgot" on under "password" on the sign in page of our website or app to request to have instructions for changing your password sent to your email address. If you do not receive the email immediately, please check your spam folder.
Articles in this section
- Can you rent multiple bikes?
- How to view your account number or PIN
- How to change PIN number
- How to change password
- How to change email on account
- How to gift JUMP ride credit
- How to sync an RFID card to your account
- How to close your account
- How to view your trips and stats
- How to change privacy settings and emails received by JUMP