First thing, assess the level of your personal injuries and, if needed, call 911 or instruct a bystander to help. If you are able, record as much of the damage as possible with photographs and ask witnesses to stay at the scene to offer statements. If the accident was with a vehicle, exchange phone numbers and request insurance information with the driver. This will be valuable for you in seeking insurance claims for medical expenses should you require them. Call us at (833) 300-6106 or email [email protected] to alert us of the issue. If you are able, be sure to lock the bicycle legally to a fixed object. We will email you an Incident Report Form to fill out when you are able. Your account will be placed on hold in the interim just to make sure we collect the relevant information.