If your JUMP scooter was stolen during your trip, contact us on 0800 005 666, via email (email@example.com) or via the Help section in the app.
If you are contacting support via email or the Help section of the app, please include the following information in your message:
- A description of what happened
- The scooter ID number (located on the scooter stem)
- Details of any police reports that may have been filed