View and reserve available bikes through the JUMP or Uber app. Your trip starts once you make a reservation. Billing begins after 5 minutes.
Bikes reserved in advance can be held for up to 15 minutes. Reservations are automatically canceled if the bike is not unlocked within that time.
NOTE: Some bikes have a QR code between the handlebars. For this type of bike, you must scan the QR code to automatically start your reservation.
If you’re having trouble renting a JUMP bike, please let us know here.
Be sure to include:
- A description of your issue
- The bike ID number (found on the handlebars or rear fender)